We used Lemons Heating & Cooling to change our wood-burning fireplace into a gas log set. We are pleased with the final outcome of this installation. After initial installation we had many concerns & questions about the methods used, increase of install price, final layout & hookup of pipe/hose as well as their answers regarding no emergency cutoff valve & arranging a city inspection. Plus, it FAILED inspection! A message left for Jerry Lemons, owner/operator resulted in a prompt response, a reasonable & productive conversation &, a new appt. with him & his original installer. After listening to our dissatisfaction & worry, Jerry Lemons heard our concerns & agreed to do a new, safe & more professional looking job. They stayed & completely reworked where the gas line ran & hooked into our new gas log-set (as we originally wanted; in our crawl space & thru a garage cabinet into the back of the firebox). They also installed an emergency cutoff valve ~ orig'ly not done at all. More importantly, they agreed NOT DO an emergency cut-off valve in the garage, even though the "city supervisor approved" that location. Mr. Lemons agreed w/ our request it be an in-floor cutoff valve right next to the living room fireplace (as originally discussed w/ his installer). They reused the flex hose they had installed on the 1st attempt & kept price down. The 2 of them worked 4 hours to fix it; making it a conscientious, well engineered & safe installation. He only charged $150 more (really just the equipment cost of the cutoff valve itself). We feel much more confident about the newest install & appreciate Jerry L's devotion to make sure the job is right. Certainly all customers want to feel safe w/ gas installations, so if left w/ concerns IT IS MOST IMPORTANT that a company be willing to keep working w/ you to get it right ~ even after being paid! This is our experience with Lemons Heating & Cooling. And, we are happy to report with Lemons diligence, it passed inspection!
A Guy Just Came And Worked On My Cooling System. I Just Wanted To Tell You He Was A Fantastic Mechanic And A Great Guy. I Wanted You To Know That In Writing. Your Employee Couldn't Have Been Better.
We could not get an HVAC company locally to install a system. Our Cousin suggested Jerry and boy are we glad he did.
Jerry walked us through the duct installation and sent out a tech for the hookup. I recommend Jerry and his crew for all jobs!
Fast, friendly service. Fair pricing. Tech was knowledgeable and very informative. Would recommend to anyone that needs their heating or cooling systems repaired or replaced.
"Thank you for getting my air conditioning working again. Dan & Glenn are the best. Another company quoted me $5000 more than you did!!!! WOW"
We greatly appreciate it! Enjoy the summer!"
Our AC was short cycling (rapidly turning off and on) and Glen from Lemon's came out and diagnosed a leaking compressor.
The compressor was just over a year old but they were able to get the whole unit replaced as warranty work.
Originally it looked like 7-10 days for the replacement to arrive but they were able to put in the new unit in 2 days.
Thanks Glen and Jerry.
Any new work or repairs I will have no hesitation in calling Lemon's HVAC.
Thanks everyone at Lemon's!
Always answered the phone when I called. Overall was extremely helpful and provided a quality product.
They went out quickly to access what was needed, i didn't give them the best schedule and yet still make it out to complete the work around my needs.
I Have enjoyed working with Lemons H & C. I hired them to do the mechanical for a basement refinish. They were super responsive to my concerns and request. Jerry and his employees have been to notch. From now on I will hire them for all my HVAC needs.
I just wanted to say thank you to Glenn. The pellet stove has been working great since he was up here last!
Fair Price, I think they went the extra mile. Got us taken care of very quickly. I only had to speak to Jim(Owner) one time an he got things right from the beginning. Fast Easy and honest. I would use his services again. shows pride in his work.